✅ Trusted globally by clients in the U.S., Canada, UK, Australia and beyond with consistent 5-star feedback and repeat contracts.
Get To Know Me!
I’m an Experienced Virtual Assistant (15+ years) who helps businesses stay organized, accurate, and efficient. Over the years, I’ve supported 80+ clients across the U.S., Canada, UK, and Australia delivering reliable data entry, admin support, CRM management, marketplace operations, order processing, quality assurance, and digital marketing assistance. Clients often say they’re lucky to have me on their team because I anticipate needs, keep projects moving, and ensure nothing slips through the cracks.
Core Competencies
01
Virtual Assistance & Admin Support
Calendar/email management, inbox handling, task coordination, file organization
03
File Sharing:
Google Drive, Dropbox, and OneDrive
02
Data Entry & Quality Assurance:
High-volume data processing, accuracy auditing, workflow optimization
04
CRM & ERP Tools:
Salesforce Lightning, HubSpot, Zoho CRM, QuickBooks Online, Xero
05
Project Management:
Asana, Trello, ClickUp, Smartsheet, Airtable, Monday.com, Jira, Wrike, Notion
07
Digital Marketing Support:
Buffer, Hootsuite, MailChimp, Klaviyo, Canva, Squarespace, WordPress, SEO support
06
eCommerce Operations:
Shopify, eBay, Walmart, Target, Amazon Seller Central, product listing & optimization
08
Technical Skills:
Microsoft Office Suite & Google Workspace, PDF conversion & formatting
Key Achievements
-
Successfully managed multiple client projects simultaneously, consistently delivering high-quality outputs on time.
-
Maintained highly accurate and well-organized data across multiple platforms, supporting reliable operations and reporting.
-
Streamlined reporting and document workflows, improving efficiency and accessibility.
-
Optimized repetitive tasks to free up clients’ time for revenue-focused activities.
-
Published and maintained thousands of product listings across eBay, Shopify, BigCommerce, Walmart, Mirakl sites, NewEgg, Tiktok, Target, and Amazon, ensuring accuracy, compliance, and consistency.
-
Executed both bulk and manual uploads, improving marketplace operations and inventory management efficiency.
-
Managed CRM databases in Salesforce and HubSpot, updating thousands of contacts, merging duplicates, and creating tasks to enhance productivity.
-
Scheduled and managed social media content using Buffer, Hootsuite, MailChimp, and Meta Business Suite, improving client engagement.
-
Designed graphics and content in Canva, and optimized websites on WordPress, Weebly, and SquareSpace for usability and accuracy.
-
Supported bookkeeping tasks using QuickBooks Online and Xero, maintaining accurate financial records and invoices.
-
Reviewed and verified other contractors’ work as a QA reviewer, maintaining quality standards and reducing errors in final deliverables.
“Nova was a wonderful addition to our team. She helped multiple departments with projects in salesforce, hubspot, and sharepoint. She was able to go above and beyond with research and help with sales projects (even event planning). I highly recommend Nova for your team!"
"Nova is dilligent, a great communicator and excels at data entry. Thank you Nova, I would definitely recommend you to others."
“Nova does great work and is very thorough and communicative. We are sad to see her go and would absolutely use her in the future!”
My Portfolio
Welcome to my portfolio. Here you’ll find a selection of my work. Explore my projects to learn more about what I do.
